1. Operator and Scope
The ORBIT service at https://theorbit.world is operated by Support Global Goods s.r.o., IČO 21983330, with its registered office at Kojetínská 3157/55, Přerov I-Město, 750 02 Přerov, Czech Republic (hereinafter referred to as “the operator”). Contact: support@theorbit.world. The contracting party is always the operator, not the ORBIT brand. These terms regulate all interpretations, weekly memberships, weekly interpretations, and chat minute top-ups. The offer is intended for consumers residing in the 27 EU member states and the USA; purchases are not available in other countries.
2. Customer Age and Data
The service may only be used by individuals aged 18 or over. Age is determined by the entered date of birth; a minor cannot create or purchase an interpretation. The customer must enter truthful personal data and their actual country of residence and is responsible for the accuracy of the email address to which content is delivered. Data of another person (e.g., a partner for a relationship interpretation) may only be entered with their consent. Please do not enter health or other sensitive data. Unknown time or place of birth can be omitted; the interpretation will then explicitly account for this limitation.
3. Nature of the Service
An interpretation is a digital text created with the assistance of artificial intelligence from astronomically and numerologically calculated data and selected tarot cards. It is a symbolic interpretation intended for entertainment and personal reflection. An interpretation does not predict a certain future and is not medical, psychological, therapeutic, legal, financial, investment, or career advice. It does not guarantee any outcome, especially financial gain, healing, a relationship, or specific event dates. Do not postpone professional help, and do not base serious decisions solely on an interpretation. AI may produce inaccuracies or similar phrasing; this does not affect the operator's obligation to deliver the agreed content.
4. Offer and Prices
Current prices for your country: Personal Interpretation Start US$9.99 (including 2 minutes of chat), Expanded Personal Interpretation US$14.99 (including 5 minutes of chat), Relationships in Depth and Money in Depth at US$14.99, Career and Business US$17.99, Annual Interpretation US$24.99. A weekly membership costs US$9.99 for every 7 days. Chat minute top-ups: 5 minutes US$4.99, 10 minutes US$7.99, 20 minutes US$12.99. Prices are final, including tax collected by the operator, and in the currency determined by the customer's country, not the website language. The exact amount, currency, and content of the order will always be displayed before payment confirmation. The price is based on the operator's price list and is never determined by the customer's browser.
5. Order and Contract Conclusion
The customer first enters data, views a free sample, and selects an interpretation. The full interpretation is prepared before payment and is only unlocked upon verification of payment on the server. Data can be corrected before submitting the order. Consents are actively checked, never pre-filled. The contract is concluded upon payment confirmation. A cancelled, unsuccessful, or unverified payment will not unlock the content. An order confirmation will be sent via email.
6. Weekly Membership with Interpretations
For Personal Interpretations and Relationships in Depth, Money in Depth, and Career and Business interpretations, the customer may activate a weekly membership along with the interpretation, but only with their explicit consent to recurring payments. Upon consent, they pay the interpretation price now, and the first 7 days of membership are free; thereafter, US$9.99 is automatically charged every 7 days until cancelled. Each paid period includes a new personal weekly interpretation sent via email. Without consent, this is a one-time purchase without a subscription. Customers who already have a membership will not acquire a second membership and will pay for the interpretation as a one-off purchase. Details are governed by the Membership and Cancellation Terms.
7. Annual Interpretation and Subsequent Weekly Interpretations
The Annual Interpretation for US$24.99 is a one-time purchase without a subscription and without automatic renewal. After its completion, the customer may independently order Personal Interpretations weekly as a subscription: US$9.99 is paid immediately, the first weekly interpretation is delivered via email, and then US$9.99 is charged every 7 days until the customer cancels the subscription. This is ordered with specific active consent. If the customer already has an active membership, a second one will not be created.
8. Chat and Minute Top-Ups
The Start Interpretation includes 2 minutes of chat, the Expanded Interpretation includes 5 minutes. Time is only counted during active chat from the customer's first message. Once exhausted, 5, 10, or 20 minutes can be topped up once at the prices mentioned above; a top-up does not create a subscription and is added to the remaining time of the same interpretation. Top-ups are paid in the currency of the original purchase. Chat responses are generated by AI based on the saved interpretation and have the same symbolic nature as the interpretation. Unused minutes cannot be exchanged for money.
9. Payment and Taxes
Payments are processed by Stripe; available payment methods depend on the country and device. The operator does not know or store credit card details. In the EU, VAT is applied according to the place of supply, for cross-border digital services under the OSS scheme. In the USA, any sales tax is determined by the state and customer's address. Stripe calculates and collects the tax; tax declarations and remittances are handled by the operator. Recurring membership payments are charged to the same payment method; proof is available in the Stripe portal.
10. Delivery and Emails
The paid interpretation is made available on the website immediately after payment verification, and its full text is sent to the email address from the order. It is available on the website for 7 days from payment; it remains permanently in the email. The customer will receive, in particular: an order confirmation with price, consents, and the text of the terms; an email with the full interpretation; for memberships, a weekly interpretation after each paid period and a notification of unsuccessful payment. This does not imply a guaranteed generation time. If content is not received within 24 hours, please check your spam folder and contact support.
11. Right of Withdrawal
A consumer in the EU generally has the right to withdraw from a contract within 14 days. For digital content delivered immediately, this right ceases if the customer explicitly consented to immediate delivery before delivery, confirmed that they thereby lose the right of withdrawal, and received confirmation of the contract. This consent is given separately for each order. The customer's right to cancel membership at any time with future effect is not affected. Customers in the USA have rights according to applicable federal and state law. The procedure is governed by the Withdrawal and Complaints document.
12. Complaints
If the interpretation was not delivered, is incomplete, technically defective, or does not correspond to the ordered type of interpretation, please contact support@theorbit.world. We will handle the complaint without undue delay, no later than 30 days, by correction, new delivery, discount, or refund. The symbolic content of the interpretation, disagreement with the interpretation, or the fact that an anticipated development did not materialise, are not considered defects. Payments made without authorisation are always addressed.
13. Content Usage and Prohibited Conduct
Interpretations are intended solely for the customer's personal, non-commercial use. Without the operator's consent, they may not be resold, mass-distributed, or used to train other systems. It is prohibited to circumvent payments or security, automatically download content, abuse the interface or chat, or impersonate another person. In case of breach, the operator may restrict access; the customer's legal rights remain unaffected. Rights to the website, the ORBIT brand, texts, and graphics belong to the operator.
14. Liability
The customer is responsible for decisions made based on the interpretation. The operator is not liable for damages arising from such decisions or for temporary unavailability of the service due to reasons beyond its control. The total liability of the operator to the customer is limited to the amount the customer paid for the relevant service in the last 12 months. This limitation does not apply to injury to life and health, damage caused intentionally or by gross negligence, or to consumer rights that cannot be legally excluded.
15. Governing Law, Disputes, and Changes
The contract is governed by Czech law; this does not deprive the consumer of the protection of mandatory regulations of their country of residence. The consumer may contact the competent court or the Czech Trade Inspection Authority as a body for out-of-court dispute resolution: https://coi.gov.cz/informace-o-adr/. Mandatory arbitration or waiver of class action is not agreed upon. The operator may change the terms; changes do not apply retroactively to concluded orders. We will inform you in advance by email of any changes to the price or membership terms, and the customer may cancel membership before the change takes effect. The Czech version is decisive; translations are provided for understanding, and in case of doubt, the interpretation most favourable to the consumer will be applied.